Certificate IV Frontline Management

Our desire to impact the success of the organisation in which we work is something inherent to us all. We strive to become managers and leaders that produce short and long term results, who perform in a way that makes a difference in the people we lead, the teams we manage and the clients we serve.

Research shows the ability to lead is far more than just a natural gift and that leadership is a concrete and learnable skill, one that can be acquired and honed by studying and applying specific techniques, attitudes, and skills. Those who learn to lead get better results than those who don’t.

Dr. Warren Bennis, one of the world’s foremost authorities on organisational development, leadership and change is quoted:

The most dangerous leadership myth is that leaders are born --- that there is a genetic factor to leadership. Myth asserts that people simply either have certain charismatic qualities or not. That is nonsense; in fact, the opposite is true. Leaders are made rather than born.

Effective leaders throughout the ages, Dr. Bennis suggests, have masterfully demonstrated six primary competencies – competencies that comprise effective leadership and that are embedded in the B Online Learning Leadership and Management course:

Create a sense of mission
Engage and motivate others
Build an adaptive and agile social architecture
Generate and sustain trust
Develop leaders
Get results

Begin the journey of becoming a great leader!

Qualification and Pathway

Upon successful completion of this course you will be awarded a Certificate IV in Frontline Management National Code BSB40807. You then have the pathway option of completing a Diploma of Management.

Report on Employee Progress

B Online Learning Institute’s Learning Management System provides comprehensive reporting throughout the course to give managers real-time accurate information on the progress of their staff. Detailed reporting and analysis tools allow clients to query, manage, and assess various employee metrics as required. Managers can know exactly who’s studying what, how diligently, and how successfully and can even align the training to the organisations job position performance levels.